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Overview

What is Skype?

Skype (the personal edition) is a free web meeting, video conferencing, and VoIP software. The free version includes audio and video Skype-to-Skype calls, ability to call mobile phones and landlines, paid international calling, and conference calling capabilities for up to…

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Recent Reviews

Great for one on one

6 out of 10
October 18, 2023
Incentivized
It has allowed us to connect with our team members around the world in one on one scenarios. It is helpful to be able to see them face to …
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Call on a budget!

8 out of 10
November 09, 2021
Incentivized
We use Skype, to conduct and monitor all our Sales calls and reach out programs, It is used primarily by our sales, product/Ops, and …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 17 features
  • High quality audio (131)
    7.9
    79%
  • High quality video (129)
    7.8
    78%
  • Desktop sharing (114)
    7.3
    73%
  • Low bandwidth requirements (126)
    6.4
    64%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is Skype?

Skype (the personal edition) is a free web meeting, video conferencing, and VoIP software. The free version includes audio and video Skype-to-Skype calls, ability to call mobile phones and landlines, paid international calling, and conference calling capabilities for up to 25 people.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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What is GoTo Connect?

GoToConnect, from GoTo, is a cloud-based business phone system with built-in web-based video conferencing solutions. It includes features such as call analytics, call recording, softphone, fax to email, voicemail to email, and desktop integration.

What is PanTerra Networks?

PanTerra is a provider of unified cloud-based services for communications, enterprise file sharing and mobility solutions for mid-market enterprises (MME), headquartered in Santa Clara. The Company's Streams service provides - Unified Communications and SmartBox - Communications-Enabled Content…

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Product Demos

Skype Video Call Demo Video (No Audio)

YouTube

One Chat - All in one Messenger for WhatsApp, Fb, Skype & more

YouTube

Designing a Drawer / Sliding panel in Winform App C# (Skype Demo)

YouTube

Skype on Symbian Video Demo

YouTube

Demo of Skype for the iPhone

YouTube

Sony Xperia M Skype Video Call Demo - Front Camera Quality - PhoneRadar

YouTube
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Features

Performance & Compatibility of Online Events Software

Features related to the performance, reliability & compatibility of web conferencing and webinar (online events) software.

7.4
Avg 8.0

Screen Sharing

Features related to remote screen sharing capabilities.

6.8
Avg 7.9

Online Meetings / Events

Features related to hosting and attending meetings and events online.

6.7
Avg 8.2

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

7.7
Avg 8.4

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

7.3
Avg 8.3
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Product Details

What is Skype?

Skype (the personal edition) is a free web meeting, video conferencing, and VoIP software. The free version includes instant messaging, audio and video Skype-to-Skype calls, the ability to call mobile phones and landlines, paid international calling, and conference calling capabilities for up to 25 people. During video sessions, users also have the option to share their screen with other participants. Other distinctive features include background blurring, voice and text translation, location share, conversation search, and integration with Microsoft's Digital Assistant, Cortana.

This version of Skype works on phones, desktop, tablet, browsers, Alexa, and Xbox. Users can call landlines and mobile phones from around the world by paying for Skype Credit or signing up for Skype subscriptions, a monthly contract for users who only need service to specific regions. Users can also pay to have a local phone number through Skype Numbers, so that they can answer phone calls from their desktops, tablets, or smartphones. They can also send SMS text messages and share their location using the Skype mobile app.


Skype Video

What is Skype?

Skype Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Skype (the personal edition) is a free web meeting, video conferencing, and VoIP software. The free version includes audio and video Skype-to-Skype calls, ability to call mobile phones and landlines, paid international calling, and conference calling capabilities for up to 25 people.

Reviewers rate Live chat highest, with a score of 8.4.

The most common users of Skype are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(2595)

Attribute Ratings

Reviews

(1-8 of 8)
Companies can't remove reviews or game the system. Here's why
Score 7 out of 10
Vetted Review
Verified User
Incentivized
It's used for video, audio discussions and file sharing. Because of COVID-19 it has become part of our life and our day-to-day communication has become so seamless. We are using its free version and not facing any challenges. I am sure because of its user friendly UI anybody could use it easily. I am a developer so, my discussions are mostly with other developers over Skype but all other teams like management, testing and all senior level employees use Skype for communication.
  • First of all its user friendly and convenient interface. Anybody without much training can use it.
  • Easily installable on any operating system [without] installing any dependencies.
  • It's inexpensive. Although its free version fulfills almost all requirements. if you want to purchase its paid version for international calls it is still very much cost effective.
  • Skype could add a translation feature in its software. If a user sends text to another user in a different language Skype could translate it for that user.
  • Skype could add a status feature like WhatsApp so that users can describe their feelings.
  • Skype lite app size is still big; Skype should reduce its size.
This software can be used in any kind of organization. Because it provides almost all features like audio, video conferring and file sharing with different applications like Skype lite and Skype for business. I recommend to all to use Skype for remote discussions and file sharing. It's less expensive than other software which are available in market. I do not have anything negative to say because Skype fulfilling all my requirements.
May 19, 2021

Excellent Product

Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use it for coaching and for my clients to learn content online. I am the sole owner of the business, I have no employees, I am the sole user, and I utilize it to contact clients via messaging and video calling and conduct group coaching on there as well. It helps solve geographical limitations with clients around the USA and the global marketplace. It is an excellent alternative to other platforms out there, as it is free and you just need a WiFi connection. I have found a lot of people like the Skype platform because it’s so simple and easy to use. It’s come a long way since it began and they keep adding more and more features that are helping me gain traction and gain new business. It’s a great tool to stay connected with people and my clients.
  • Chat feature
  • Call feature
  • Free or very little cost
  • Easy to use
  • Convenient
  • Overcomes geographical limitations
  • Poor reception
  • Delayed video sometimes
  • Easy to pick up back ground noise
  • No translate feature
I think Skype is best for very basic things that it does well like the chat feature and basic calling. It's good for what I do, which is one-on-one or small groups for coaching. I’ve used it a lot over the years and have seen a lot of improvements to the platform that have made this technology very easy and very accessible for anyone to use at any time. Because it’s so simple, there is nothing that leaves major bottlenecks in the process or stops you from using it. I’ve used it with my coaching clients, my family, and friends all over the world with very few complaints. It’s not great for people who are not good at the computer or have low skills using technology, so probably not great for children either.
Adam Reiley | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Our organization connects families in the Unites States with orphan communities in developing countries. Each family sponsors an orphan and commits to talk with their sponsored child multiple times per month. Skype is used to connect these families with the children over video calling. It is an essential technology for our mission.
  • Widely available.
  • Quality connection.
  • Secure.
  • Skype Translator is not very reliable.
Skype is an excellent technology for connecting with people in areas where technology is not as developed. It has an easy to use app and is easy for the families who work with our nonprofit to download and connect with the staff in the orphan communities we serve. The quality of the connection is vital because of the language barrier, and Skype really shines in this area.
Shajae Barrett | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
As an English as a Second Language teacher, it is crucial to have Skype. My employer used Skype to conduct an interview with me, seeing that I was in Jamaica and my employer in China. Skype is used for interviews and as a medium to conduct classes for my Chinese students who need to learn English as a second language. Classes are sometimes held online. Skype improves the overall productivity of our company. Students are able to see you in real-time, and teachers are able to video conference.
  • Skype is perfect for video call conferencing. You are able to meet with many people at once, anywhere in the world, once you have an internet connection.
  • Skype provides an instant messaging service. You are able to leave a message for others to see immediately or at a later date. In addition, you can also create group chat for collaboration where you are able to share documents.
  • The software is absolutely 100% user-friendly.
  • Skype allowing users to share their screen while on video call/conferencing.
  • I wish it had some form of language translation for when speaking with a native speaker of a different language. But apart from that, the software is EXCELLENT.
Skype is suited when there is a terrible weather condition and you have a scheduled meeting with colleagues; instead of cancelling the meeting, you could schedule the meeting on Skype. This enables you to video conference with your colleagues. In addition, if there is a presentation you wish to show you can screen share, showing the document on your device.
Additionally, if you want to pursue a career in being an online English as a Second Language teacher, this is the perfect platform to get the job done. Students are able to see you in real-time and you are able to execute learning through screen sharing pictures, colours and other learning documents.
Ricardo G Lopes | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We use it for business meetings to provide quotes, discuss these quotes, and perform closings. We no longer provide very simple remote support, as this feature has been deprecated. We also participate in team status meetings using audio, not video. For phone services, I used to have a foreign phone number for an overseas branch, and it was a pretty useful feature, as the local customer thought we were answering locally. Now, we don't have operations in that location.
We also perform multi-country team meetings, which expedite decisions and make them more consensual.
  • Phone calls. This is the best feature Skype produces, and it has been good since inception. You can buy new numbers; you can reroute calls, you can mute, you can do three-party calls, and more.
  • Foreign numbers. That is important for persons who have relatives in other countries, as they make local calls only to reach you and they don't get charged for the international calls, you are.
  • Call quality. For many years, Skype has produced the best audio quality and the call stability is excellent. The VoIP competitors have a much lower stability.
  • Skype for Windows takes a lot of time to load and start. Unexpectedly, a Microsoft product is so slow to start when the Windows and Skype engineers are under the same umbrella.
  • Significant confusion for login credentials. Is the phone number the primary credential? Or is the login ID? Same phone number cannot be used for two logins! So, login ID is not irrelevant?
  • Remote access functions have been deprecated but no indication whatsoever to where they have been ported if any. It would be very polite if Skype would say: "This functionality is now under product X."
  • Product vision. On Messaging, is it a competitor of WhatsApp? On Notifications, is it a competitor of Twitter? On Phone calls, is it a future competitor of the Telephone companies? Who knows where this product will be in the next three years? I like Microsoft a lot, but here is where I suggest calling Steve Ballmer for a 30-minutes vision conversation, and you guys will be all set.
Skype is well suited for small offices, interaction with home-based employees, multi-country audio meetings (assuming there is a universal language), one-on-one coaching, or performance appraisal. Low customer assistance center using foreign numbers.
It is less appropriate for video conferences where a leader allows many participants to speak, share documents, and interact using their cameras (PC or cell phones) all at the same time. Zoom has taken the lead in this area. It is sad to see that PlaceWare, a pioneer at one time, has lagged behind after Microsoft bought it.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Skype is an internet-based telecommunications tool that I as a business operator use to communicate with merchants and other providers. I find it a great and valuable communication tool compared to other communication apps. Using Skype saves me lots of money on international calls since the calls are virtually free. Furthermore, this app works on various platforms making it available no matter what device I'm using, which is extremely convenient.
  • Voice calls on Skype is crystal clear and don't drop like on some other apps. Skype to Skype calls are free, who doesn't like free?
  • Video calls are easy to use and set up, conferencing is a dream.
  • Quick and easy installation across multiple platforms.
  • Screen or content sharing is very easy, Much easier that some other apps.
  • It seems very stable as it doesn't crash or freeze.
  • Sometimes the system gets a little slow during video conferencing.
  • I wish there was some kind of language translation built into this app.
  • While its multi-platform it isn't as ubiquitous as I would like.
I don't see Skype as a social app, It's definitely best suited for the business environment. Its screen sharing and conferencing features and par excellent. The ability to call landlines and other non-Skype numbers (at a very reasonable cost) are very appealing. Furthermore, Skype saves you money, especially for a small business. This is what I love the most Skype enables small businesses to operate at lower communication expenses.
September 16, 2019

Skype lives up to the hype!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our company does not do a lot of web conferencing so Skype has worked out really well for us and it's free. We use it for sales meetings for the most part as we all tend to be in different places and sometimes need to be able to show someone something and not just tell them about it. The other most common usage for us would be when a new client wants to put a face to the name.
  • Super easy to use. Download the app and you're ready to go. We use the group video chat feature the most. quite often when having a sales meeting we have one person at home, another out in the field, maybe another at a doctor appointment, and then another in the office, and almost always one is driving. This allows us all to participate, get valuable information from each other right when you need to.
  • I had a really big meeting once and was on my way to the meeting when there was a huge accident on the freeway and I was stuck! Traffic was stopped, no way to get over or get off the freeway. So I called my prospective client and let him know what was happening and asked him if he minded doing a meeting over Skype. Long story short, I got the account. Eventually, I made it there in person to complete our meeting, but thanks to Skype I was able to save the deal.
  • Like anything really great, it slows down your computer. I'm not a techy person, but my guess is it uses a lot of space on the computer.
  • I have heard their firewalls are not the best and that people have hacked other peoples passwords and such, but personally I have not had this happen.
  • At one time I had trouble using it in quite a few areas around town, but that has improved.
I would say it is well suited for any time that you really need to use your personality/body language to get your point across. Words are not always enough alone, you need the visual. I would say do not use it in a crowded noisy place. Not everyone around you wants to be in on your meeting. It's not very private.
March 31, 2017

Skype Review

Regina McGrath | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Skype was being used across the whole organization. It serves as the channel of internal communication between the employees.
  • Screen sharing options are available
  • Very user-friendly GUI.
  • Free-source and incredibly easy to install.
  • It offers little or no access to emergency services.
  • There is no language translation services.
  • Background noises are picked up rather easily.
Skype is very well suited for internal communication within the employees.
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